Every day at Tan Son Nhat: passengers wait 2–3 hours just to clear immigration

You don't have to wait in line if you have Fast Track.

Skip the queue, skip the stress. AAL handles every step from the moment your plane lands.

2–3 hour wait200+ metre queuesAutogate frequently out of service
Tan Son Nhat · Noi Bai · Da Nang24/7 Service · Book at least 12 hours in advance
Dedicated priority laneStaff meets you at the gateFull baggage assistance
passengers served
10,000+

passengers served

service rating
4.9★

service rating

always available
24/7

always available

avg. clearance time
15 min

avg. clearance time

SIMPLE PROCESS

Just 3 steps | AAL handles the rest

01

Book Your Service

Choose a package, fill in your passenger and flight details. Book at least 12 hours before arrival.

✓ AAL confirms within 2 working hours

02

Board Your Flight

Just fly. AAL staff is already waiting at your destination: nothing else to worry about.

✓ Staff arrives 15 minutes early

03

Be Greeted & Assisted

Staff meets you at the gate with your name sign, guides you through the priority lane, handles baggage. No queues.

✓ Through immigration in under 15 minutes

WHY ARE PASSENGERS AT TAN SON NHAT FURIOUS?

2–3 HRS

average immigration wait time every day at Tan Son Nhat

Without Fast Track

  • Standing in line for 2–3 hours under fluorescent lights
  • Queues stretching 200+ metres, luggage in hand
  • Autogate out of service: no advance warning
  • Domestic & international passengers in the same queue
  • First impression of Vietnam: deeply disappointing

With AAL Fast Track

  • Walk straight to the priority lane: through in under 15 minutes
  • Staff waiting at the gate with your name sign
  • Check-in and baggage claim fully assisted
  • Business Lounge access for VIP packages
  • 5-star experience from the first step on Vietnamese soil
Airport:

Domestic Priority Meet & Greet

Domestic
Tan Son Nhat
$25/ passenger
Book ≥ 12 hrs in advance
  • Priority security screening lane
  • Professional staff escort
  • No queuing or waiting

International Priority Meet & Greet

International
Tan Son Nhat
$43/ passenger
Book ≥ 12 hrs in advance
  • Priority security screening lane
  • Professional staff escort
  • No queuing or waiting

International Business Class Meet & Greet

International
Tan Son Nhat
$60/ passenger
Book ≥ 12 hrs in advance
  • Dedicated VIP lane + lounge access
  • Personal VIP escort throughout
  • Priority baggage + fast customs

International VIP B Meet & Greet

International
Tan Son Nhat
$119/ passenger
Book ≥ 12 hrs in advance
  • Exclusive VIP B terminal access
  • Protocol officer personal escort
  • Premium refreshments on-site

AAL FAST TRACK PRIVILEGES

6 Privileges You Get with AAL Fast Track

Skip 200+ Metre Queues

Dedicated priority lane at immigration, departure gates & security: no more hours of waiting

Met at the Gate: Name Sign Ready

AAL staff arrives 15 minutes early with your name sign: no need to find your own way

Full Baggage Assistance

We handle check-in, baggage drop and claim: you just walk

Strict Data Privacy

Your personal data is never disclosed to third parties under any circumstances

2-Minute Response

Every request handled immediately: no wait over 2 minutes

Business Lounge: Relax While Others Queue

Access to Business Lounge for rest and refreshments (premium packages)

WHAT CUSTOMERS SAY

They saved 2 hours: every one of them

4.9/ 5
Through in 10 minutes

I used to spend nearly 2 hours in the immigration queue every time I returned home. This time, I was through in 10 minutes. Staff were waiting right at the gate with my name sign. Absolutely worth it.

Nguyen Thi Lan

Ho Chi Minh City: Arrival at SGN

12 minutes for 4 people

Booked for my family of 4. Staff were waiting right at the gate before we even reached immigration. Cleared in 12 minutes: the regular queue had at least 200 people. Highly reliable.

David Chen

Singapore: Family arrival (4 people)

Saved 1 hour of queuing

Very professional service. Staff helped with check-in, baggage drop and guided us straight through security. Saved at least an hour compared to doing it ourselves. Will definitely use again.

Tran Van Minh

Hanoi: Departure from SGN

Safe onward connection

Impressive service for my transit connection. Staff handled everything: I didn't have to worry about missing my next flight. The team was professional and very friendly throughout.

Yoko Tanaka

Tokyo: International transit at SGN

FREQUENTLY ASKED QUESTIONS

Everything you want to know before booking